Answer1 is a major player in the virtual receptionist/answering service market for lawyers. Along with Ruby Receptionists, they are one of the top tier businesses in their industry. Started in the 1980s as a traditional answering service for local businesses, Answer1 was one of the first virtual receptionist companies to adopt Voice Over IP (VoIP) and centralize their operations to serve the entire United States. Today they are one of the giants of the industry, and you may have seen their advertisements across multiple mediums in legal marketing (podcasts, magazines, etc.).
This review will take a closer look at Answer1’s services and how they compare to the other giant in the legal answering answering service space, Ruby Receptionists. Let’s dive in: (more…)